Information Technology : Junior Support Engineer

Your tasks

• Provides technical support to Rohde & Schwarz Topex customer base for all the product range.
• Opens tickets for all the issues reported by customers
• Configures and installs Rohde & Schwarz Topex products in accordance with the customer’s request and the technical support policies.
• Replicates the reported issues in the Rohde & Schwarz Topex testing lab and provides all the relevant details to the R&D team

Your qualifications

• Bachelor's degree or equivalent in Computer Science or Engineering;
• Linux OS knowledge;
• IP protocol stack knowledge, IP data networking knowledge;
• Good communication skills, well organized and structured person;
• Teamwork and cooperation;
• English (spoken and written);
• Any previous experience in the following field is a plus: VoIP protocols Shell scripting or any scripting language MySQL/Postgres Telecom protocols knowledge (ISDN, ISUP, R2, etc.,) Cisco, Comptia Certifications.

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.