Radiomonitoring Service

Standard service solutions for spectrum monitoring systems

Radiomonitoring Service
Radiomonitoring Service, Application Image
Radiomonitoring Service, Application Image
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Key facts

  • Enhanced service solution for advanced spectrum monitoring technology
  • Multiple support functions as options for system support
  • Professional and qualifies expertise in spectrum monitoring applications
  • Tailored services for all customer’s needs
  • Trusted partner to maximize the efficiency and availability of your systems
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A long-term, trusting partnership that you can fully rely upon.

Long-term availability and operational readiness are key requirements when operating spectrum monitoring systems. With the spectrum monitoring service solutions Rohde & Schwarz helps you to keep your system operating efficiently throughout its entire lifecycle. Rohde & Schwarz has defined a standard package as baseline to meet your operational needs. These packages consist of different service elements that are not limited to standard hardware and software support. They include support functions to ensure the long-term availability of your system. In addition, service options could be selected to expand the services in scope based on specific operational needs and requirement.

Features & benefits

Standard Package as pillar for advanced service

The Standard Package SPM provides key service elements to keep the system operating efficiently throughout its entire lifecycle. Rohde &Schwarz technical support provides qualified assistance through our expert technicians. A dedicated Service Delivery Manager acts as point of contact for the customer service organization. Repair Commitment and Obsolescence Management help our customers to ensure a long-life supportability of your systems.

Keep your Software updated at the latest release 
 

SW Maintenance helps to keep the Software up to date providing minor enhancement and bugs fixing to improve overall system performances

Efficiency within a planned budget
 

With our service solutions you can efficiently mitigate any operational risk with reduced costs. A fixed yearly fee for repair is more cost-effective than managing any single occurrence and it allows to minimize administrative effort, reduce system downtime and increase the operational availability of system components.

A trusted partner always close to our customers
 

Regular meetings help to improve and strengthen cooperation between our customers. Status of ongoing incidents, service performance based on agreed KPIs, customers feedback and derived measure, future enhancements are some of key points which we are regularly and efficiently discussing with our customers. 

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General and legal information

Manufacturer's recommended retail price (MSRP). The price shown does not include VAT. Prices and offers are only intended for entrepreneurs and not for private end consumers.

You may use the electronic signature via DocuSign to submit your information to enroll with the Rohde & Schwarz Customer Delegated Administration program. DocuSign processes the information provided according to their . The minimum system requirements for using the DocuSign system may change over time. The current system requirements are found

Terms & Conditions of the Prize Draw 10 years Rohde & Schwarz oscilloscopes

1. The prize draw “10 years Rohde & Schwarz oscilloscopes” (herein referred to as “Draw”) is organized by Rohde & Schwarz GmbH & Co. KG, Mühldorfstraße 15, 81671 Munich, Germany, Tel. +49 89 41 29 0 (herein referred to as “R&S).

2. All participators can register to the draw during January 01, 2020 to December 31, 2020 with their name, company name and business e-mail.

3. Participation is free of charge and not dependent on the purchase of goods or services.

4. The draw is only open to legal entities and only the legal entities are able to win the prizes. An individual person is not allowed to participate on its own name and its own account but as a representative of a legal entity filing the participation form in the name of and on behalf of the legal entity.

5. The prizes to win are 1 of 10 R&S®RTB2000 within the time frame January 1, 2020 to December 31, 2020:

Prize: 1x R&S®RTB2000 Digital Oscilloscope

6. The draw takes place at Rohde & Schwarz headquarters, Muehldorstrasse 15, 81671 Munich. The winner of the prizes will be informed by e-mail within 5 (5) working days.

7. The authorized representative of the legal entity shall inform Rohde & Schwarz about the acceptance of the price. In case of the denial of the acceptance, or no answer within two (2) weeks, a new winner will be drawn. If no winner can be determined within four (4) weeks, the draw ends and the prize forfeit.

8. R&S’ employees and members of their families and also person being familiar with the process of the draw and members of their families are excluded from filling the participation form.

9. No cash equivalent or exchange of prizes is allowed. Prizes are non-transferable. All taxes, levies, duties, fees and other charges levied in the participant´s country shall be borne by the participant.

10. Personal data will be processed only for the purpose of this prize draw and deleted four (4) weeks after the draw, if not agreed otherwise.

11. Any Participant who does not comply with these Terms & Conditions may be disqualified by R&S from this Competition. In such cases, prizes can also be withdrawn retrospectively. In case a prize is withdrawn retrospectively due to the non-compliance with these Terms & Conditions, it shall be returned by the respective participant at his cost to R&S’ address mentioned under Nr.1 and a new winner will be drawn.

12. The participants cannot claim the prizes of this draw and no legal recourse is permitted in this respect.

13. The draw and any contractual relationship arising therefrom between R&S and the respective participant shall be governed by and construed in accordance with the laws of Germany, without any recourse to the conflict of laws. The courts of Munich, Germany, shall have exclusive jurisdiction in case of any disputes arising directly or indirectly from the participation in this Competition.

* “fast delivery” inside 7 working days applies to the Rohde & Schwarz in-house procedures from order processing through to available ex-factory to ship.