Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
The System Administrator is responsible for managing the operation, maintenance, and change configuration of various MasterControl modules, including Document Management, Training Management, Quality Event Management and Risk and Audit Management.
This role is critical to ensuring the system’s stability, accessibility, governance, and long-term success across multiple business units. It requires a blend of technical acumen, regulatory awareness, and cross-functional collaboration. As part of the local IT team, you’ll work with business stakeholders, users, and the vendor to ensure that system access and workflows meet both internal business needs and external regulatory standards. The System Administrator is key to driving continuous improvement, identifying workflow enhancements, and scaling MasterControl as business needs grow.
Your tasks
- Administer system configuration (Create/manage user accounts, roles permissions, and workflows)
- Manage system upgrades, patches and confirm proper testing/validation
- Liaise with MasterControl tech support for issue resolution, system enhancements and emerging features
- Proof of Qualification (competency tests/ reviews)
- Non Conformity Database (submitting NCR's, tracking CAP's)
- Process Landscape Management
- Change Approval/ Change Management
- Maintain and support controlled document lifecycles (drafting, review, approval and archival)
- Monitor and escalate pending tasks, overdue actions, and workflow bottlenecks
- Maintain audit trails, user activity logs and system documentation for internal/external audits
- Collaborate with cross functional stakeholders to evaluate and optimize workflows
- Support the expansion of MasterControl use across additional departments/modules
- Technical / user support across multiple business units
- Support multiple business units in preparing reports and records
- Develop and maintain custom dashboards and reports for document control, training, CAPAs and change control
- Deliver training for MasterControl users
- Conduct onboarding / refresher sessions for new / existing employees
- Create and maintain user training and support materials (to include job aides and FAQ documentation)
