Information Technology : IT Specialist Communication & Collaboration Services / TSO (m/f/x)

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Contact

Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info

City/region: Leipzig (Germany)
Entry level: Professionals, Young professionals
Employment Type: Full-time, unlimited
Ref. Number: 14802

You're looking for new adventures in a global team, to move a step further in your career? This is your chance to create your new path into the future.

Your tasks

Technical Service Ownership role for all global R&S Contact Centers Services
Administration, Monitoring and Maintenance of R&S central Telecommunication Service Plattform
Be a member of an global Telecommunication Service Team
Owner of e2e Business relationship processes for R&S Service
Provide agent and end-user support
Drive self-drive Continuous Service Improvement measures

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions

Your qualifications

At least 1-2 years expertise in holding the responsibility / Technical ownership for an e2e telecommunication service
Proven experience in administration of telecommunication services (PSTN, call routing, emergency calls, SBC) and contact center features incl. reporting
Strong monitoring and troubleshooting skills (wireshark helpful)
Scripting skills (esp. Powershell)
Experience with on-premises and Cloud Communication Services and applications (MS Teams, Threema, ...)
Excellent communication skills in German and English are necessary

Interested?

We look forward to receiving your application! Please apply online using the reference number 14802. If you have any questions, please feel free to contact your recruiting Jessica Grimm contact via LinkedIn or XING at any time.

We are committed to equal opportunity and welcome applications from people with and without disabilities. We offer an inclusive work environment where everyone can develop their skills and talents, regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, or other characteristics.

Reference Number: 14802
Recruiting Contact: recruiting.rsgs@rohde-schwarz.com

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Rohde & Schwarz is a global technology group with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems, and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically feasible, and enabling customers in business, government, and security sectors to achieve technological sovereignty. Rohde & Schwarz Group Services GmbH located in Leipzig provides accounting and information technology services to other companies within the Rohde & Schwarz Group. Our qualified employees ensure consistently high service standards across the entire company in critical support processes.