Services : Senior Executive/Assistant Manager-Logistics

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Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info

City/region: Bangalore (India)
Entry level: Professionals, Managers
Employment Type: Full-time, unlimited
Ref. Number: 5351

Your tasks

• Handling vendors related to service operations • Responsible for managing all Service sales operations, technical & administrative support, complete co-ordination and necessary MIS, MoM. • Thorough with SAP and internal Software/s. • Conduct survey, follow up and timely updation. • Co-ordination and Follow up with internal and external customers. • Monitoring Purchase Orders, Notification data entry, quality check on data entries, spare part tracking and updation. • Monitoring calibration status of internal assets as per due date. • Keeping track of Warranty Extension/ Calibration & Warranty/ Calibration Coverage – Contracts and arrange on time. • Data analysis of sales volume of products, Maintenance contracts to improve customer database and revenue generation." • Negotiation meetings, evaluate business processes and collaboration." • Monitor Turn Around Time/ OTD & update Team leader to take necessary action to meet KPI. " • Weekly update on customer feedback, pre-orders for Services." • Business Intelligence Report Weekly Analysis (Key Performance Indicators) ZSTP data modification based on historical data & NPI." • Tasks on ISO / Internal / Headquarters Audits." • Assets Management" • Implement service business strategy to enhance after sale service efficiency" • Documentation & filing records"

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Your qualifications

"Commerce Graduate with relevant experience on customer support handling, Logistics, Commercial process." "Excellent customer service/handling skills" "Having 5-8 years of relevant experience." "MBA with relevant experience will be considered. " "Basic commercial knowledge on offer/PO/logistics/E-way Bill etc." "Excellent communication & learning skill" "Coordination and inter-personal relationship, providing thrust & adding value to sales operations with sustained high-quality marketing initiatives & programs. " "Methodical work management qualities" "Inventory Management, Basic purchase / vendor Communication Knowledge, ISO process" "Proficient in Microsoft Office & SAP(CS)"

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact(Kratika Tiwari) via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

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The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Rohde & Schwarz is a leading supplier of solutions in the fields of Test and Measurement, Broadcasting, Radio monitoring and Radiolocation as well as Mission-critical Radio communications. For more than 80 years, company has been developing, producing and marketing a wide range of electronic products. Headquarters in Munich with subsidiaries and representatives active in over 70 countries around the world, Rohde & Schwarz has achieved its global presence greatly. In India the company is present as Rohde & Schwarz India Pvt. Ltd (RSINDIA) which is 100% owned subsidiary of Rohde & Schwarz GmbH KG & Co, Germany, whose head office is located in New Delhi and branch offices in Bangalore, Hyderabad, Mumbai and Field presence at Ahmedabad, Chennai and Pune. With more than 10 channel partners situated at key industrial locations we serve across the country. Our emphasis is to provide outstanding sales, service and support to our customers. The company has invested sustainably to increase the local support capability as well as to provide a fully automated Calibration facility for most of the products sold. Rohde & Schwarz India has ISO 9001:2015 certified Quality Management Systems and ISO 17025 NABL Accreditation. The company continuously invests in training its service and sales personnel regularly to maintain a high level of technical competence in pre- and post-sales support and outstanding quality in services viz. Repairs, Calibration, Product support & Project management. Rohde & Schwarz India is a financially stable company rated by CRSIL as SME 1 for more than 5 years now. This rating is the highest in its category. Rohde & Schwarz India is committed to 100% customer satisfaction through innovative product offerings and outstanding support and services. Our comprehensive and continuously growing range of services are designed to provide customers with the highest level of quality and value throughout the life cycle of our products.